Signup is easy! Go to kidpackdirect.org and create an account. From there you will be prompted to take our Quality Quiz to ensure your donations meet our standards. Enter the sizes of complete KidPacks you have to donate (as detailed on the site), and you will be matched with an outstanding order. If matched, we will provide a pre-paid UPS shipping label. Then, just pack and ship your complete KidPack within seven days of being matched. If not matched, your donation stays live for 30 days. All of your account information and status can be accessed by logging into kidpackdirect.org at any time!

If you don’t have a complete KidPack to donate, you can still support KidPack Direct by making a financial donation to help us get more clothes to children in need.

At Cradles to Crayons, we believe that Quality = Dignity. KidPack Direct uses donated clothing that has been hand-selected with care to meet a local boy or girl’s specific needs and wants. Please ensure that your gently-used donations are washed and high-quality (no rips, stains, or inappropriate messaging). Click here to watch our quality standards video.

All donors are matched to children in the areas where they live—and should ship clothing that is appropriate for the current weather! If it is close to a change in season, it is appropriate to include some items for the months ahead.

All donations should meet our Quality = Dignity standards and should be cleaned prior to shipping. Please make sure that your clothing is clean and high-quality before including it in your KidPack.

All KidPacks are given to children ages 0–12. We accept sizes 0–3 months to youth 18/20 (adult medium). If donating adult sizes extra small, small, or medium, please make sure the clothing is appropriate for a child to wear.

Every child matched is a specific request from a family, and our Service Partners are meticulous about providing accurate sizing information. Please only donate clothing in the exact size requested. We cannot accept completed KidPacks in sizes that do not match the child’s request. (Even if your child is the same age and a different size or same size and a different age, please follow the size as listed in the match.)

Our network of Service Partners place orders for the families they work with—and we match donors to those orders! When a KidPack Direct package is delivered to the Service Partner who placed the order, they make arrangements to deliver it to the child  within days.

All packages must be shipped using the auto-generated pre-paid UPS label provided through KidPack Direct. You must provide your own box. The label provided will contain all the appropriate information to process your package and deliver it to the child you have been matched with. Click here if you would like to make a financial contribution to support KidPack Direct.

No! All donations must be shipped separately using the auto-generated UPS label provided to ensure they are processed correctly and delivered to the matched child. Please do NOT put multiple KidPacks into one box even if they are going to the same location.

All donations must be shipped using the auto-generated UPS label provided to ensure they are processed correctly and delivered to the matched child. PLEASE DO NOT DROP KIDPACKS OFF AT THE LOCATION.

No, if you are unable to ship your KidPack within seven days of being matched, we will cancel the match so another donor can provide clothing for that child. We encourage you to sign up again at another time that is more convenient.

You are welcome to buy new clothing as long as you are able to pack and ship your KidPack using the auto-generated UPS label within seven days of being matched. DO NOT ship new clothing from online retailers directly to the Service Partner as they will not be able to identify who the clothing is for or fulfill the match.

If you’d like to buy all new clothing for a child, or don’t have any size constraints on your donation, please email support@kidpackdirect.org and we can let you know which sizes are most needed.

Not yet! Please only donate the clothing requested as specified by the information on the match. Many children and families receiving a KidPack must transport their items on public transportation and the predetermined KidPack contents are easy to carry. It also helps to keep the cost of shipping reasonable!

If you live near Boston, Chicago, or Philadelphia, you can bring additional items to a drop-off location near one of our Giving Factories.

Right now, we cannot accept items that do not meet the criteria of a complete KidPack. However, you can help us grow the KidPack Direct program by making a financial gift here.

Keeping our staff, partners, and volunteers safe and minimizing the spread of the COVID-19 virus is our top priority. We are incorporating a 48-hour hold when packages are received to minimize the risk of surface contamination at each stage of the logistics process and are working with service partners who we know upholds the same standards.