Privacy Policy

Cradles to Crayons is committed to respecting the privacy of its website visitors, donors and volunteers. This Privacy Policy sets forth the privacy policies that apply to your use of (the “Site”). This Privacy Policy describes the information practices for the Site, including what type of information is gathered and tracked, how the information is used and with whom the information is shared.


This Site is maintained and operated by Cradles to Crayons, Inc. (“Cradles to Crayons” or “we” or “our” or “us”).

Personally Identifiable Information That May Be Collected

There are various application and sign-up sections on our Site containing input forms which may request certain personally identifiable information, including your first and last name, postal address, e-mail address, telephone number, credit/debit card number and expiration date (or other payment method information), donation information, including the amount, date and frequency of gifts, and other information about a specific individual that identifies the individual. By submitting such forms, you give us permission to contact you with messages that are related to your interest in Cradles to Crayons.

Cradles to Crayons does not store credit or debit card information on its Site, systems or servers. Credit or debit card transactions made through the Site are provided by PayPal. PayPal collects information on behalf of Cradles to Crayons. All credit or debit card information is encrypted in transit. These transactions are governed by PayPal’s privacy policy.

All disclosure to us is voluntary and you may at any time decide to rescind the information you provided to us by contacting us directly at:

Uses Made of the Information

Cradles to Crayons may use your personally identifiable information to contact you with messages that are related to your interest in Cradles to Crayons, reply to inquiries, handle complaints and to notify you of changes to any event for which you have registered. Additionally, personally identifiable information submitted to us through the Site or otherwise may be stored on our CRM or other third-party software tools. These systems will meet the security requirements of our Site and may only be accessed by authorized Cradles to Crayons personnel and are managed in accordance with state and federal laws.

Cradles to Crayons does not sell, rent or exchange lists of names to any individual or organization for any purpose, nor do we share donor names or contact information externally without your permission. Additionally, Cradles to Crayons will not send donor mailings on behalf of other organizations.

Disclosure of the Information

Cradles to Crayons will not disclose your personally identifiable information to any third party except to our third party service providers that we engage to provide services to us who are bound by written obligations of confidentiality, or to any law enforcement or regulatory authority to the extent required by law or if, in our reasonable discretion, disclosure is necessary to investigate fraud or any threat to the safety of any individual, to protect Cradles to Crayon’s legal rights or to protect the rights of third parties.

We disclose information obtained through the tracking technologies described below to our third party service providers, in order to analyze the performance of the Site and the behavior of users, and to operate and improve the Site. We may disclose aggregated data that does not contain personally identifiable information that identifies any particular user or person to any third parties, such as potential customers, business partners, advertisers, and funding sources, in order to describe our business and operations.

Information Tracked by Cradles to Crayons

Cradles to Crayons collects Web usage statistics strictly for the purpose of managing and maintaining our Site. All such information is anonymous. The uses of this data are for technical and/or content-development purposes, such as troubleshooting, detecting security risks, and optimizing navigation and other features. We use various software programs that summarize visitor activity data, which may include: TCP/IP addresses, URLs visited on our Site, and referring Web sites. Aside from the data types mentioned above, we do not collect other information that may personally identify you, track your web surfing activity or attribute usage patterns directly to you when you visit our site. Except as might be required by law, we do not share, sell, rent or otherwise disclose any information we receive from you with any third parties.

Information Collected Through Automatic Data Collection Technologies

Cradles to Crayons may use cookies (which are small data files containing information about you that is stored on your device), pixels, web beacons, and other similar tracking technologies (collectively, “Tracking Technologies”) to automatically collect information about your equipment, browsing actions, and patterns as you interact with Cradles to Crayons, including details of your visits to the Cradles to Crayons Site, including traffic data, logs, and other communication data and the resources that you access and use on the Cradles to Crayons Site and information about your computer and internet connection, including your IP address, operating system, device ID and browser type. Some content or applications, including advertisements, on the Site, are served by third parties, including advertisers, ad networks and servers, content providers, and application providers. These third parties may use Tracking Technologies to collect information about you when you use the Site and unaffiliated, third-party websites. They may use this information to provide you with interest-based advertising (also known as behavioral advertising) or other targeted content. We do not control these third parties’ Tracking Technologies or how they may be used. If you have any questions about an advertisement or other targeted content, you should contact the responsible provider directly. For further information regarding interest-based advertising and how you can opt-out of receiving targeted advertising from many providers, contact

Data Security

Cradles to Crayons uses various security measures to ensure the safety of your personally identifiable information. We strive to follow best practices regarding encryption, network and server configuration, firewalls, security patches, and other measures to protect all data on Cradles to Crayons systems. However, we cannot guarantee that these measures will prevent the theft or unintentional disclosure of personally identifiable data.

Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a closed lock icon at the bottom of your web browser, or looking for “https” at the beginning of the address of the web page.

While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers and/or file cabinets in which we store personally identifiable information are kept in a secure environment.

Links to Other Sites

We provide links to other Web sites that may contain information of interest to our visitors, and for the purpose of submitting online donations. Cradles to Crayons takes no responsibility for, and exercises no control over, third party organizations’ privacy policies, security practices, views, or the accuracy of any information contained on other such Web sites.

Using Text and Images

All information provided on this Site that is not secured is considered public information. Logos of Sponsors and other partners on the Cradles to Crayons Site are the trademarks of their respective companies. All other images, including the Cradles to Crayons logo and patch, are copyrighted material and may not be reused without explicit written permission from Cradles to Crayons. Please contact the Communications Department at for permission to use text or images.

Unsubscribe from Cradles to Crayons Communication Lists

Cradles to Crayons will occasionally send e-mail to subscribers who have not opted out of our email communications. If you receive any email originating from Cradles to Crayons in error, please send an email to with ‘Remove’ in the subject line.

You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via

      • See what data we have about you, if any
      • Change/correct any data we have about you
      • Have us delete any data we have about you
      • Express any concern you have about our use of your data

Your California Privacy Rights (California Residents)

On September 27, 2013, California enacted A.B. 370, amending the California Online Privacy Protection Act to require website operators like us to disclose how we respond to “Do Not Track Signals”; and whether third parties collect personally identifiable information about users when they visit us.

(1) We do not track our customers over time and across third-party websites to provide targeted advertising and therefore we do not monitor, recognize, or honor any opt-out or do not track mechanisms, including general web browser “Do Not Track” settings and/or signals.
(2) We do not authorize the collection of personally identifiable information from our users for third-party use through advertising technologies without separate user consent.

California Civil Code Section 1798.83 also permits our customers who are California residents to request certain information regarding our disclosure of Personal Information to third parties for their direct marketing purposes. To make such a request, please send an email to Please note that we are only required to respond to one request per customer each year.

Changes to the Privacy Policy

Cradles to Crayons reserves the right to modify this Privacy Policy at any time without notification. Any such changes will be reflected on this Privacy Policy page. Please check this page periodically for changes or updates that may affect you.

If you feel that we are not abiding by this privacy policy, you should contact us immediately via telephone at (617) 779-4700 or email at