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Service Partners

Serving Families Collaboratively

Our extensive network of Service Partners is the crucial link between Cradles to Crayons and the children we serve. Everything we distribute is in partnership with organizations that provide a variety of services and meet a range of needs. This partnership model allows us to all focus on what we uniquely do best.

Cradles to Crayons works with more than 85 Service Partners. Our Partners use our mobile Partner Portal to place orders for essentials; each order is based on the needs of a specific child in their care. These orders are processed and packaged in The Giving Factory and are then ready for pickup by our Service Partners, who deliver them directly to the families. Together, we distribute over 2 million items annually across Chicagoland.

We are a Mission Critical Partner

Service Partners share that Cradles to Crayons is a reliable, key partner in their work—and we continue to fill gaps with high-quality items that no other community or governmental resource can provide.

  • Cradles to Crayons’ partnership is world-class, with a net promoter score of 96.
  • 99% of Service Partners agree that Cradles to Crayons helps them deliver on their mission.
  • 87% of Service Partners could not find the items Cradles to Crayons provides free of charge elsewhere.

Cradles to Crayons and our Service Partners collectively serve racially and linguistically diverse, tight-knit, caring, and committed communities. 82% of the families C2C supports make under $30,000 a year—which is under the federal poverty line—and more than half earn less than $10,000 a year. Working with Cradles to Crayons ensures better success for Service Partners and the families they serve.

How We Work with Our Partners

The role fulfilled by our diverse network of Service Partners is a crucial link between Cradles to Crayons and the children we serve. So our whole focus is to make our collaborative process as easy and streamlined as possible. This helps us to empower the children we serve collaboratively — at home, at school, and at play — by providing the everyday essentials that match their individual needs.

Specialty Items Program

Cradles to Crayons maintains a number of collaborative relationships to provide Specialty Items as needed by our Services Partners throughout the year. Unlike individually tailored KidPacks that contain different types of items, this program provides large quantities of a particular type of item.

KidPack Program

Through our partner portal, Service Partners request KidPacks filled with Everyday Essentials, which are individually tailored for a specific child. These agencies in the KidPack Program also have access to Specialty Items and Backpacks. Most of our partnerships fall under this category.

Ready for Learning

Once a year, Cradles to Crayons provides a high volume of backpacks to Service Partners and school districts. KidPack Program Service Partners are eligible to request backpacks for the children and families they serve, but we also maintain once-a-year partnerships to help children get Ready for Learning.